Delete Your Movara Rider Account

Last updated: September 2026

You can request permanent deletion of your Movara rider account and its associated personal data at any time.

How to delete your account

Email support@movara.ng from the address or phone number on your rider account and ask us to delete it. We'll confirm your identity and process the deletion within a few business days.

What gets deleted

• Your name, phone number, and email address
• Your bank account details (account number, account name, bank name)
• Your profile picture
• Your account password (you're signed out immediately and permanently)

What we keep, and why

We retain the record of your past deliveries and earnings — which orders you delivered, amounts earned, payout history, and timestamps — because Nigerian tax law and our payout reconciliation processes require us to keep financial records. These retained records no longer identify you personally: your name, phone number, and bank details on each past record are replaced with a generic placeholder at the moment of deletion. There is no additional retention period beyond this — the personal fields are removed immediately, not after a delay.

Questions

Email support@movara.ng if you have questions about this process or what data we hold about you.